Born from 20 years of building for the most demanding brands in Japan
An AI-first composable commerce suite with Japan built in. Global-standard security, compliance, and architecture. The team that built it learns how you operate and what you want to achieve, then handles the migration and the customizations to get you there.
Core modules are already built and connected to Japan's payment, delivery and membership services, on one data model AI can use. Your team configures and extends what's already there, so the effort goes into what sets you apart.
One customer,
at every touchpoint.
Unified profiles across LINE, app, web, and in-store. One ID, every touchpoint.
One product record,
every sales channel.
One catalog, every channel in sync: Rakuten, Yahoo Shopping, and your own EC site.
Protect the brand.
Move fast on the ground.
Launch pages and seasonal campaigns without developers. Headless and API-first underneath.
Order to delivery,
one view of a complex job.
Orders, payment, shipping, delivery and returns in one place, with Japan's logistics complexity built in.
Turn every purchase
into a lasting relationship.
Japan-native point mechanics, tiered membership, and campaign triggers built for how customers here earn and redeem.
The next touchpoint,
shaped by what the customer does.
Email, push, LINE and SMS in one workflow, on one customer record, with one attribution window. Closed-loop by default.
AI is only as robust as its data. QORTEX runs on data unified across all modules, so it can flag anomalies, answer questions in plain language and propose the next action. People make the final call. AI makes execution faster and more precise.
Churn risk, stock issues, campaign underperformance, surfaced before you go looking.
English or Japanese. Get a clear answer without SQL, without analysts, without waiting.
Recommended next steps with expected impact: LINE messages, segments, purchase orders. Your team decides.
Churn spikes 3 days post-redemption. Members who don't re-engage within a week rarely return. LINE message open rates drop 62% after first redemption. Suggested action:
Enterprise-grade technology global HQ approves of, with Japan operational depth local teams can actually use.
Japanese brands going global, needing a solution that executes internationally while staying grounded at home.
Japanese enterprises moving faster, adopting international technology, and choosing outcomes over process.
Signs you've outgrown your current setup
The thought of migrating mission-critical legacy systems is why many modernization projects never start.
The system you run today holds products, customers, orders, logistics, payments and membership in one tangle of dependencies, and much of it was never written down. The people who wrote those rules have moved on. Commerce cannot stop while someone works it out.
Engineers go in and reverse-engineer data sources, flows, business processes and dependencies
You see it working on your real data before the build starts
No big-bang switch. Old and new run side by side until each part cuts over
The team that works it out is the team that builds it, and stays
Commerce keeps running throughout
Rather start with a single module or build something new? See the three ways to begin →
Your team sees it working on real data before the build starts. We move you across without stopping commerce, and stay after go-live.
A concise overview of QORTEX, its capabilities, and delivery model, specific enough to share with your team and start a real conversation.