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The QORTEX Commerce Suite

80% out-of-box.
20% tailored.

Six modules cover the 80% of commerce nobody wants to re-build — identity, catalog, content, orders, loyalty, journeys. The 20% that's actually yours stays tailored: wired into the systems you already run, or replacing them on your timeline.

QORTEX
01 · Identity
CIAM
Recognize
02 · Catalog
PIM
Model
03 · Content
CMS
Render
04 · Orders
OMS
Transact
05 · Loyalty
Loyalty
Reward
06 · Marketing
MA
Re-engage
6/6 Active
MACH · Composable
CIAM · PIM · CMS · OMS · LOYALTY · MARKETING 80% OUT-OF-BOX 20% TAILORED MACH-NATIVE AI-NATIVE GLOBAL TEAM MADE FOR JAPAN COMPOSABLE CIAM · PIM · CMS · OMS · LOYALTY · MARKETING 80% OUT-OF-BOX 20% TAILORED MACH-NATIVE AI-NATIVE GLOBAL TEAM MADE FOR JAPAN COMPOSABLE
01 / The Suite

Six modules.
One commerce backbone.

Each module solves a specific problem and stands alone. Together, they share a customer, a catalog, and a single source of truth — so you can adopt one at a time, or all at once, without losing the integration story.


02 / Philosophy

Built for the 80%.
Yours for the 20%.

Mid- and large-enterprise teams shouldn't be re-building identity, catalogs, or checkouts. They should be building the 20% that's actually different about their business — the part the customer feels.

Out-of-the-box Tailored to you
0% 80% 100%

The 80%

Already solved. Already running.
  • Identity & auth
  • Product catalog
  • Content workflows
  • Order processing
  • Payments
  • Loyalty mechanics
  • Customer journeys
  • Channel sync
  • Audit & compliance
  • Multi-language

The 20%

Tailored. Shaped by you.
  • Workflow rules
  • Attribute models
  • Earn / redeem economics
  • Journey logic
  • Pricing rules
  • Channel mappings
  • Brand voice
  • Custom touchpoints
  • Legacy integrations
  • Your edge
"Your focus should be on what makes your business extraordinary. QORTEX takes care of the rest."
— The QORTEX point of view

03 / Architecture

MACH-native.
Plays well with what's already there.

Most teams aren't starting from zero. They've got a WMS that works, an ERP they can't replace, a storefront they like. QORTEX is built to slot in alongside, not to demand everything at once. Replace nothing, replace everything, or phase it however you need.

M
Microservices
Each module independent. Adopt one. Skip the rest. No giant monolith to migrate.
A
API-first
Clean APIs for your team, your apps, and the AI agents working alongside them.
C
Cloud-native
Multi-cloud across AWS and GCP — elastic, regionally close. Built to absorb the busiest minute of your year.
H
Headless
Front-end is decoupled. Use the QORTEX storefront, or build your own on the same APIs — same data, same back-end either way.
What QORTEX brings
CIAM · PIM · CMS
OMS · Loyalty · MA
Storefront · Analytics
What stays yours
Your WMS
Your ERP
Your DAM

Keep what works. Replace what doesn't. At your own pace.


04 / Beyond the modules

Modules get you started.
Our team makes you stand out.

Storefront and analytics are where standard SaaS gets generic — and where every retail brand needs to be different. We deliver both as services, not products: a team of product managers, designers, data engineers, and analysts who care about your business, not just your usage metrics. It's the fastest path to market — though we're entirely happy to integrate with your existing vendors.

01 · Storefront
Brand-true, shipped fast

Rapid prototyping, not endless mockups — the most intuitive way to land on what you actually want. Our PM and designer team ships working versions you can click through and reshape, with AI keeping the loop tight. Brand-true, in weeks not months.

02 · Analytics
The full data cycle

More than GA instrumentation. Data infrastructure, ETL, analytics, A/B testing, and ML where it moves the number — the whole cycle, built by data engineers and analysts who treat metrics like product.

03 · Your call
Bring your own vendor

Already have a storefront agency or analytics provider you trust? They plug in through QORTEX's APIs. Use us where we're faster, your vendor where they're better.


05 / AI-native

Built for humans.
Built for agents.

Every module ships with two interfaces for your team — a GUI for direct work, and a chat for delegating to AI agents. Both flow through the same APIs. Each module exposes one or more agents through Google's A2A protocol, and an orchestrator on top coordinates work across them. Everything humans can do, agents do faster — especially across systems.

01 · The Head Start
Skip the analytics queue

You shouldn't have to wait for the next development sprint just to get a basic report.

Your AI co-pilot spins up data and insights in minutes, giving you answers when you actually need them.

02 · The Momentum
Unblock your creative ideas

The hardest part of any campaign or project is just staring at a blank page and getting it off the ground.

Let agents handle the tedious first drafts and layout setups, transforming days of alignment into minutes of refinement.

03 · The Multiplier
Supercharge your daily velocity

You don't need to be a developer or a technical super-user to feel the immediate operational impact.

By tackling the manual "glue work" between your systems, your work buddies act as an instant force multiplier for your existing team.

04 · The Evolution
Crawl, walk, run to full delegation

True automation doesn't happen overnight. It's built on trust, and it happens entirely at your own pace.

Start with quick reports and drafts. Once you experience the reliability, graduate to delegating full end-to-end workflows with total confidence.

The hard questions

The three things every enterprise
asks before going live.

Q · Will it last?
Open at every layer

We use Google's A2A — an open protocol — and stay model-agnostic. Swap the LLM, swap the agent, even swap the orchestrator. You progress as the models progress — no re-platforming, no waiting.

Q · Can we trust it?
Bounded by your APIs. Humans in the loop.

Two interfaces means agents and your team share the same APIs and permissions — every action visible in the GUI, every step in the audit log. Suggest-mode by default; promote to auto-execute when comfortable. Nothing happens that isn't visible, accountable, and reversible.

Q · Is our data safe?
Your data stays yours

Built on Google Vertex AI — customer data doesn't train foundation models, stays in the Google Cloud region you choose, and runs inside Google's enterprise security perimeter. P-Mark and ISO 27001 — table stakes, not milestones.


06 / Why Japan

Built for the way
Japan sells.

LINE-native. Rakuten, Amazon JP, Yahoo Shopping, ZOZOTOWN, and TikTok Shop — in the box. P-Mark and ISO 27001 certified. Payments through GMO and DGFT alongside Stripe. Japanese retail has its own rules — QORTEX knows them.

<200ms
Average sign-in latency
18K/min
Orders processed at peak
99.99%
Uptime SLA across modules
4languages
JP · EN · KR · 繁中, first-class
LINE-native Rakuten ready Amazon JP TikTok Shop GMO · DGFT · Stripe P-Mark ISO 27001

07 / Getting started

Three ways
to begin.

Wherever you are — building from scratch, replacing a legacy stack, or augmenting what already works — QORTEX has a path. You won't pay to re-invent the 80%.

Path A · Greenfield

Starting from zero?
We'll design the whole stack.

A new brand, a new market, a new line of business. Our team designs the full QORTEX backbone with you — CIAM through MA — and brings the 20% that's yours into focus from day one.

  • Solution design with our architects
  • All six modules pre-integrated
  • Launch in weeks, not quarters
Path B · Replace

Stuck with legacy?
We migrate, you stay live.

Identity, catalogs, orders, points — we migrate them in phases without bringing the storefront down. Old and new run in parallel until you're ready. Nothing breaks, nothing disappears.

  • Phased migration with parallel runs
  • Full data import & mapping
  • Our team owns the cutover plan
Path C · Augment

Happy with most of it?
Pick the modules you need.

Already have a PIM, an OMS, a checkout? Keep them. Add QORTEX Loyalty, Marketing, or CIAM on top — they integrate via clean APIs with whatever you already run. MACH means take what you need.

  • Standalone module adoption
  • Integrates with any API-based system
  • No catalog migration required

80% out-of-box. 20% tailored.

Tell us about the commerce stack you have, the one you wish you had, and the 20% that makes your business different. We'll show you what QORTEX looks like wired in around it.

Book a demo → Download overview

Download Introduction to QORTEX

A concise overview of QORTEX, its capabilities, and delivery model — specific enough to share with your team and start a real conversation.

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