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Order Management System · OMS

Sell anything.
At any scale.

The order engine behind a global QSR chain processing 18,000 orders per minute — and the small store rolling out next week. Flexible enough for any product, fast enough for any peak.

PROVEN 18k orders/min
UPTIME 99.99%
LIVE THROUGHPUT
qsr · peak hour
Orders per minute
18,420
/ min · 24-hr peak
11:00 12:00 13:00 NOW
18,000 ORDERS / MINUTE ANY PRODUCT · ANY WORKFLOW STRIPE · GMO · DGFT · + MORE BUNDLED PAYMENT RATES WORKS WITH YOUR WMS PAIRS WITH LOYALTY & PIM 99.99% UPTIME 18,000 ORDERS / MINUTE ANY PRODUCT · ANY WORKFLOW STRIPE · GMO · DGFT · + MORE BUNDLED PAYMENT RATES WORKS WITH YOUR WMS PAIRS WITH LOYALTY & PIM 99.99% UPTIME
01 / What you get

An order engine that
bends without breaking.

Four capabilities that decide whether your OMS gets dragged behind your business — or carries it forward. Built so you don't notice it on a normal day, and definitely don't notice it on Black Friday.

ISO 27001 certified
P-Mark certified
99.99% uptime SLA
Encrypted at rest & in transit
01

Flexibility

Sell anything — single items, bundles, subscriptions, gift sets, made-to-order. Configure the order flow to match your business, not the other way around.

02

Performance

18,000 orders per minute in production. Built to absorb peak events — flash sales, product drops, the launch day that brings down everyone else.

03

Payments

Stripe, GMO, DGFT, and more — out of the box. Bring your existing gateway, or get better rates through our partner program.

04

Integrations

Plugs into your WMS, your loyalty system, your PIM. We work with what you've already chosen — and connect what doesn't talk yet.


02 / Performance

Built for the
busiest minute of your year.

Most OMSs are sold on a slow Tuesday. They're judged on a Black Friday. QORTEX OMS is judged on the worst-case minute — and engineered to handle it without theater. No queue-pages, no payment timeouts, no orders quietly lost in transit.

  • 01
    18,000 orders/min, in production
    Not a benchmark. The actual sustained throughput we run for a global QSR chain at peak hour.
  • 02
    Built to absorb spikes, not stage them
    Flash sales, app launches, product drops. The architecture scales horizontally — no warm-up calls, no surprise scaling fees.
  • 03
    SLA that means something
    99.99% uptime, real-time order acknowledgement, payment completion under 2 seconds even at peak.
PROVEN 18k orders/min
UPTIME 99.99%
LIVE THROUGHPUT
qsr · peak hour
Orders per minute
18,420
/ min · 24-hr peak
11:00 12:00 13:00 NOW
"The order engine that didn't blink when our mobile app went viral."
— a leading global QSR chain

03 / Flexibility

If you can sell it,
QORTEX can order it.

Most order systems were built for a single product type — a shirt, a SKU, one delivery address. Real retail isn't like that. You sell bundles, gift sets, subscriptions, made-to-order, scheduled deliveries, items that ship from different warehouses. QORTEX OMS was built for the real shape of your catalog.

  • 01
    Any product type, native
    Physical, digital, bundles, kits, subscriptions, made-to-order — all first-class. Not workarounds, not custom fields.
  • 02
    Workflows you actually control
    Configure how an order moves — split fulfillment, partial shipping, pre-order, scheduled delivery. No vendor ticket required.
  • 03
    Customizable to your business
    Add fields, build rules, hook in custom logic. The order schema bends to your business — not the other way around.
Single items
The bread and butter, optimized for speed.
Bundles & kits
Multiple SKUs sold as one. Stock-aware.
Subscriptions
Recurring billing, pause and resume.
Gift sets
Different recipient, custom messaging.
Made-to-order
Configurable, with production lead time.
Scheduled delivery
Pick a date, lock the shipment.

qortex/oms · payment gateways
Stripe
✓ live
GMO
✓ live
DGFT
✓ live
Your gateway
configurable
+ more
on request
+ more
on request
Native
Pay with points
Built-in via QORTEX Loyalty — partial or full redemption at checkout.
Bundled
Partner rates
Better processing fees through our partner program. Talk to us.
04 / Payments

Every gateway
your business needs.

Stripe, GMO, DGFT, and more — wired in out of the box. Locked into a different gateway from a contract you can't break? We support it. Greenfield and shopping for a rate? Our partner program gets you better than you'd negotiate alone.

  • 01
    Out-of-the-box integrations
    Stripe, GMO, DGFT, and more — production-tested, switchable from a config panel.
  • 02
    Already have a gateway? Keep it.
    Locked into a multi-year contract? We integrate with whatever you've already chosen.
  • 03
    Pay-with-points, native
    Pairs with QORTEX Loyalty out of the box. Customers redeem points at checkout — partial or full.
PARTNER PROGRAM
Better rates,
through us.
If you're not locked into a gateway yet, we have partner agreements with leading processors. Bundled rates that beat what most retailers negotiate solo — passed to you, not pocketed by us.
Ask about rates →

05 / Integrations

Plays well
with your stack.

QORTEX OMS sits at the center of order operations, but it doesn't demand to be the center of your whole stack. Your WMS, your ERP, your finance system, your existing PIM — we integrate with what you've already chosen. And we connect what doesn't talk yet.

  • 01
    Works with any WMS
    Order routing, inventory allocation, fulfillment status — bidirectional, real-time, via your existing WMS.
  • 02
    Open APIs throughout
    Every action is an API call. Hook in custom services, third-party systems, or your own automation.
  • 03
    No-replace policy
    Got an ERP you love? An accounting system you've configured for ten years? Keep them. We fit in, not on top.

06 / Pairs with QORTEX

Strong alone.
Stronger together.

QORTEX OMS pairs natively with the rest of the suite — but doesn't require any of it. Use it standalone, or wire it into the modules that make it dramatically more useful.

An order isn't just
an order anymore.

It's a product launched in PIM, a customer recognized through CIAM, a loyalty point earned, a marketing journey triggered. With the rest of QORTEX behind it, every order does more — without writing code.

View the full platform →
  • + QORTEX PIM
    Product info, pricing, stock · always in sync with the catalog
  • + QORTEX CIAM
    Customer recognized at checkout · same person, every channel
  • + QORTEX LOYALTY
    Pay-with-points, tier perks · at checkout, native
  • + QORTEX MARKETING
    Post-purchase journeys, winbacks · triggered from every order event

07 / Getting started

Three ways
to begin.

Whatever shape your order operations are in — built from scratch, escaping a creaking legacy system, or working but not connected — QORTEX meets you there.

Path A · Design

Building order ops from scratch?
We'll help you design it.

Our team works with you to design your order flows, payment setup, and integration strategy. You get retail operations experts, not just software. Most clients are processing live orders within weeks.

  • Order-flow design workshops with our specialists
  • Pre-built workflows for common retail patterns
  • Implementation handled by our team end-to-end
Path B · Replace

Outgrown your current OMS?
We'll bring it over.

Open orders, customer records, payment integrations, fulfillment hooks — we migrate the whole order operation. Run old and new in parallel until you're confident. No big-bang weekend.

  • Full order data migration with state preservation
  • Parallel cutover, channel-by-channel if needed
  • Our team owns the migration plan
Path C · Keep

Happy with your OMS?
Keep it.

Your OMS works — but you still want the rest of QORTEX. No problem. As long as it exposes APIs, our other modules pull from it directly. MACH means take what you need, leave what you don't.

  • Works with any API-based OMS
  • Pick the QORTEX modules you want
  • No rip-and-replace, no migration project
18K
Orders / min, peak
99.99%
Uptime SLA
<2s
Order acknowledgement
3+
Gateways out of the box

Built for the order
you didn't see coming.

Whether that's a new product type, a viral launch, or a 10x traffic day — show us what you're trying to handle, and we'll show you the engine that handles it.

Get a personalised demo → View the full platform

Download Introduction to QORTEX

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